May 2015

the marketing agency in Pittsburgh, marketing, auto industry, aerospace, construction, manufacturing
May 29, 2015

Turning a Customer Into an Advocate

Recently, I had new windows installed in my house. It was a full installation, so as you can imagine the price tag attached to the project. We needed windows, did the research and the replacements turned out beautiful. While we did have an ordering hiccup, … Read more

May 12, 2015

Crisis Management – What can we learn from Deflategate?

The issue discussed at so many water coolers these days is whether or not Tom Brady actively knew about a small amount of air being removed from the footballs he threw during the 2014 playoffs. Does this really matter?  No!